PioneerRx helps in monitoring financials such as account receivables, cash price analysis and third-party reconciliation. Pros: I love the support received. I used PioneerRx as an employee at 2 pharmacies, when it was time to select Rx software for my own pharmacy, PioneerRx was the easy winner. Not enough help on site on live week. The staff is very professional and helpful. Management in the company truly care about the employees and want to see them succeed.
It is windows based so anyone with basic computer skills can work this system and manage it. The ability to look up insurance info is wonderful also. They are there but using them and picking the correct one I just can't get the hang of. My account manager knows all my staff and she is there always for me. Cons: On occasion, some of our preferred settings need to be reset after the weekly software update.
Many of these systems also include domain-specific features, such as the ability to manage cellular data plans, phone activations and commissions tracking for employees. I have never received this kind of responsiveness from any other software vendor. Read the entire report for the full results, which you may find helpful in informing your software purchasing process. These products are considered highly valuable by customers. These modules utilize databases that allow retailers to serve targeted email offers and regular promotions to customers, while measuring the impact of these programs.
It makes filling prescriptions easier and more efficient. In the rare instance they are unable to answer your question right away, they will forward the issue to someone who can answer the question and most importantly, they follow through with you. Either a solution was already available, or a solution was developed to meet the need. Cons I really can think of nothing that could make the operating system better. And not being the one purchasing the software, I will be supporting whatever they choose. Every day, our team of advisors provides free customized shortlists of products to hundreds of small businesses.
Overall: Functionality, and improved workflow, reporting and tracking. Kuro means black in Japanese. I can't imagine not using Pioneer. Overall: Overall, it's great software. I really enjoyed this job when I first started but that quickly changed. The reports can be difficult to manage, there are lots of reports to choose from, but not always the exact one you want. Cons Honestly, with the weekly updates from Pioneer, there is little room for improvement.
After muddling through it for 3 years and doing the best we can, and voicing my frustrations on this site, Pioneer called me and said they wanted my issues resolved and volunteered to send a rep to my store for the better part of 3 days. Documentation is customizable from the broadest scope of a particular third party plan all the way down to individual fills of each prescription. Leaving this company was the best move I've ever made. I referred someone and got a bonus and they sent me to collections. Pros: Everyday tasks like, digital persona makes it easy when changing users and logging in, color codes when looking in profiles easy to identify status of prescriptions. Integration with scales, barcode scanners and other hardware peripherals are crucial features in these systems. When generating order you don't know if item is in stock until you place order.
Also, I think that it would be convenient to have a messaging system so that i can tell other terminal operators and pharmacist things without actually going to them in person. The ability to have a PioneerRx member contact you in case of any software issues is also very handy especially during rush hour in the pharmacy. There are hardly any paid vacation days. Easy to navigate and train other staff on. When you put in the request you're able to provide information on the issue and most times they're calling back to let you know that they solved the issue you were having. Tokyo: Pioneer Corporation, Sharp Corporation.
It is definitely a company with the small business owner in mind. They appear in the quadrant in relation to how their peers performed. Do not just look at the star rating. Pros: The ease and functionality of the software. There seems to be very little turn over.
You're able to also put in a request for one of the PioneerRx techs to call you so that you don't have to get tied up with trying to call them. It is intuitive, functional and I have access to any information I might need. But What if I Have More Questions? Pioneer offers many features that help us compete with the chains provider lookup, insurance lookup, driver's license scanning, data submission to immunization registries, sync fill, loyalty plans, etc. All products in FrontRunners, whether Enterprise or Small, are evaluated using the same process. I do not want anyone else to be unhappy, stay away! Select between three modes: Era tracks by year of release , Mood tracks with a similar mood and Association tracks sharing traits such as artist, label etc. Pros: I love how often they update the software and how many different functions it can perform. They resolve any issues you might have right away.